Glossary
What Is Informal Learning?
Informal learning is unstructured, experience-driven learning that occurs outside formal training programs — through work, peers, and exploration.
Last Updated: March 2026
Informal learning accounts for approximately 70% of workplace learning according to the 70-20-10 model. It includes learning from experience, observation, mentoring, peer conversations, search engines, YouTube, and trial-and-error. While informal learning happens naturally, organizations can support it with knowledge bases, community platforms, mentoring programs, and accessible resource libraries. Modern LMS and LXP platforms blur the line between formal and informal learning by incorporating social features and user-generated content.
Key Benefits
Frequently Asked Questions
What is informal learning?
Informal learning is unstructured learning that happens through work experience, peer interactions, and self-directed exploration. It accounts for ~70% of workplace learning and is supported by LMS community features.
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